تخزين المعرفة الصريحة في نظام المجالس واللجان الإلكتروني بالجامعات السعودية

Abstract

This study aimed to identify the extent of use of the electronic councils and committees' system at Saudi universities, explore the most discussed topics using this system, and reveal the availability of explicit knowledge storage in the electronic councils and committees' system at Saudi universities. The study also aimed to identify the advantages and obstacles of using the electronic councils and committees' system at Saudi universities. The study adopted the descriptive survey method through a questionnaire distributed to a random sample of 330 administrative leaders and faculty members at an academic institution. The study results showed that 85.25% of the sample agreed on the effectiveness of using the electronic councils and committees' system, and the most discussed topics were related to educational affairs at 91.64% of the total sample. The results also revealed that 76.90% of the sample agreed on the availability of explicit knowledge storage in the electronic councils and committees' system, and the item "explicit knowledge is available in the form of session minutes" had the highest percentage at 81.45% of the total sample. The results further indicated that 87.37% of the sample agreed on the existence of advantages of the electronic councils and committees' system, with the most important advantage being the reduction of paper transactions and their completion through the activation of the electronic system at 90.42% of the total sample. Finally, 63.99% of the sample agreed on the existence of obstacles to the electronic councils and committees' system, with the most important obstacle being the frequent malfunctions of the system at 71.15% of the total sample. The study recommended the need to have an archive for the explicit knowledge stored in the electronic councils and committees' system, as well as the necessity for the university to provide training courses for its members on how to use the electronic system, and the need for regulations that mandate the use of the electronic councils and committees' system at the university, college, and department levels.